What to do when the GP practice is closed
In an emergency outside of practice hours, evenings, weekends and bank holidays, please telephone 111.
Monday to Friday between 8.00am to 8.30am please telephone 07961 226770
NHS 111
In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
- If you need medical help but it’s not an emergency call 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help but it’s not a life-threatening emergency.
- Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
- you think you need to go to A&E or to another NHS urgent care service
- your GP surgery is closed and you need healthcare advice
- you don’t know who to call for medical help.
Out-of-hours services are provided during the following periods when the surgery is closed: Monday to Friday from 6.00pm until 8.00am the following morning and from 6.00pm on Friday until 8.00am on Monday.
During normal practice opening hours, the practice remains your first point of contact for all routine requests.
More information about NHS 111
Walk in Centre
Walk in Centre, There is a walk-in centre situated in University Hospital of Hartlepool open from 8.00am until 8.00pm 365 days a year, no appointment is necessary.
Accident and emergency/999
Whatever the day or time, if you or someone else experiences severe chest pain or severe loss of blood call or emergency call 999.
Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.
When to call 999
Call 999 for life threatening emergencies such as:
- Major Accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain.