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Seaton Surgery
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Prescriptions

Prescription and Medication Information

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

  • Phone the practice on 01429 278827
  • For non-urgent queries please submit and online medication query

Ordering repeat prescriptions

You can order repeat prescriptions online:

  • Using your NHS account (through the NHS website or in the NHS app)
  • Using the GP online system - SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. 

You can also

  • drop a request slip into the surgery, or you can post your order form to us enclosing a stamped addressed envelope.

We no longer accept repeat prescription requests over the phone or email.

Nominating a pharmacy

You no longer must collect your repeat prescriptions from the surgery, instead we will send it electronically to the pharmacy of your choice saving you time.

We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • Online, on the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Find your local pharmacy.

Medication Reviews

Patients on repeat medication will be required to have a medication review at least once a year.

A notification will appear on your medication repeat slip.

If you have a long-term condition, you will be contacted by a member of the team who will book the appropriate appointments.

Collecting your prescription

You can usually collect your prescription from the pharmacy 2 to 3 working days after you have ordered it.

Prescription charges

Find out more about NHS prescription charges

For information on medical exemption certificates please visit the website: Medical exemption certificates | NHSBSA

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Seaton Surgery

Station Lane, Seaton Carew, Hartlepool, TS25 1AX

  • 01429 278827
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