Self-Referral Services
You can now self-refer to following services by clicking the links or calling the numbers below.
New Pregnancy
If you are newly pregnant, please register with the midwives at
www.nth.nhs.uk/services/maternity
Anxiety, Depression, Stress and other mental health concerns
If you are in crisis, please contact the TEWV Crisis Team on 0800 0516 171.
For life changing support and services to those struggling with depressions, stress, anxiety and other mental and emotional issues, you can self-refer to the following service by visiting Impact on Teesside or calling 01642 573 924.
Contraception and sexual health
For free and confidential sexual health services in Teesside including information and advice on all types of contraception and STI testing and treatment visit
Teesside Sexual Health Service or call 0300 330 1122.
Bones, Joints and Muscular pain
Musculoskeletal Service (MSK)
Patients are now able to self-referral directly for triage and assessment with the North Tees MSK Service. Please visit the website at www.nth.nhs.uk/services/imsk-advanced-assessment, find "Online referral form" and fill out the online form.
Patients that cannot access the website can phone the Specialist Services Admin Hub on 01429 522471 and press Option 1 between the hours 8.30am to 4.30pm Monday to Friday.
Audiology (Community Age-Related Hearing Loss)
For Age-related hearing services, the local Providers are North Tees and Hartlepool NHS FT (NTHFT), County Durham and Darlington NHS FT, Outside Clinic, Minor Ops, Specsavers, and Scrivens.
Patients should be aware that self-referral is only available to patients who meet the current criteria for audiology referrals from GPs.
Specsavers
Patients can call or visit stores in person. The patient will then be triaged by staff for eligibility into the service. Patients can call stores at the following locations:
- Stockton Specsavers, 49-51 Wellington Square, Stockton-on-Tees, UK, TS18 1RG Telephone: 01642 037780
- Middlesbrough Specsavers, 25/27 Newport Road, Middlesbrough, Cleveland, UK, TS1 1LE Telephone: 01642 036045
- Hartlepool Specsavers, Unit 136, Middleton Grange Shopping Centre, Hartlepool, Cleveland, UK, TS24 7RD Telephone: 01429 705024
- Darlington Specsavers, 41 High Row, Darlington, County Durham, UK, DL3 7QW Telephone: 01325 968150
- Redcar Specsavers, 57 High Street, Redcar, Cleveland, UK, TS10 3BZ Telephone: 01642 037576
Scrivens
Patients can call Scrivens to book an appointment via telephone 0800 027 5102. This number will direct patients to the scrivens Customer Services Team who will then direct patients accordingly into the service.
Patients who struggle with telephone please contact can email customercare@scrivens.com to self-refer, or visit www.scrivens.com to book an appointment online.
Minor Ops
Patients can self-refer to Minor Ops via telephone and email booking. Patients should call 0191 9178886 or email hearingcare@minor-ops.co.uk
Outside Clinic
Patients can self-refer to the Outside Clinic via telephone booking. Patients should call 0800 954 9093 to be registered, after which they will receive a call from the Audiology Advisor Team to be triaged over the phone.
North Tees Hospitals Audiology
The North Tees and Hartlepool Hospitals are currently not accepting self-referrals. We are working to improve this pathway to give patients the choice to self-refer to the service soon.
County Durham and Darlington Hospitals Audiology
The audiology service at County Durham and Darlington Hospitals is currently not accepting self-referrals. This is an ongoing discussion, and we will share further information on how to access self-referral at CDDFT Audiology shortly.
Podiatry
Patients can self-refer into the Podiatry Service online at: Podiatry Department Referral Form - North Tees and Hartlepool NHS Foundation Trust (nth.nhs.uk) and use "Online self-referral".
Patients that cannot access the website can phone the Specialist Services Admin Hub on 01429 522471 and press Option 1 between the hours 8.30am to 4.30pm Monday to Friday.
Wheelchair Services
Patients will shortly be able to self-refer for assessment into the North Tees Hospitals Wheelchair Service via webform on the North Tees Trust website (Wheelchair Self-Referral Form - North Tees and Hartlepool NHS Foundation Trust (nth.nhs.uk).
Telephone referrals are not appropriate for this service, and as such patients are encouraged to use the webform which will guide users for taking measurements for wheelchairs.
Patients will be able to watch a short video explaining how to make measurements for a wheelchair to aid in getting appropriate equipment to suit each patient's needs. This video is still pending recording and uploading to the Trust website.
Local Support Information
Are you a Carer?
If you are please let us know, we may be able to help you.
There is a wealth of information on NHS UK about carers and caring. You can also visit local support at www.hartlepoolcarers.org.uk. Expert advice, information, and support for carers is also available: www.carersuk.org.
Cancer Support
Because cancer can affect your life in so many ways, we do whatever it takes to give people the support they need.
Macmillan Cancer Support – 0808 808 0000
Domestic Violence
Harbour works with families and individuals who are affected by abuse from a partner, former. www.myharbour.org.uk
Citizens Advice
Providing advice about debt management, welfare benefits, housing, immigration, asylum and consumer complaints. Visit the Citizens Advice website for more information.
Talking Therapies
Supporting the psychological wellbeing of individuals and families
Find out about local providers
Stop smoking service
Information about the local ‘stop smoking service’. www.nth.nhs.uk/services/stop-smoking-service
District nursing
Contact details for the district nursing team who provide nursing care to those who are housebound. www.nth.nhs.uk/services/district-nursing
Local Council services
Stockton-on-Tees council website provides a huge range of useful information, including local services for children, young people and adults.
www.stockton.gov.uk
Health and Wellbeing
Helping you improve your health and wellbeing by supporting you to access a range of activities. www.stocktonadvice.org.uk/stockton-service-navigation-project
Breaking Free Online
If you are interested in accessing online support for drug or alcohol misuse then please visit www.breakingfreeonline.com and sign up for personalised, tailored, local support. The access code you will need is hartlepool11
Priority Patients
Priority patients who may be vulnerable to equipment failure during a power cut, please sign up for dedicated personal support from Northern Powergrid.